The Latest
BLOG
Unplugging Your IVR Lowers Customer Effort, Boosts Customer Experience
Posted 05/17/13
BLOG
Hey Dick's...Nice Save (and nice customer experience too)
Posted 04/29/13
ARTICLE
6 Mobile Banking Features on B of A's Drawing Board
Posted 04/17/13
BLOG
Mobile is not a device. It's who and what we are.
Posted 03/25/13
ARTICLE
Consumer demand for data at fingertips keeps Northeast Ohio tech firms on their toes
Posted 03/25/13
PRESS RELEASE
Virtual Hold Technology Receives Two Patents for Innovative Technology That Saves Customers Time and Frustration
Posted 03/05/13
BLOG
A Great Customer Experience From An Unexpected Place
Posted 02/25/13
PRESS RELEASE
Selectron to Resell Virtual Hold Conversation Bridge to Improve the Customer Experience
Posted 02/18/13
BLOG
Online shopping is a multichannel activity
Posted 02/13/13
ARTICLE
Problems and Solutions for Financial Smartphone Apps
Posted 01/19/13
ARTICLE
Mobile UC Means More Customer "Help Desk" Support
Posted 01/18/13
PRESS RELEASE
Digital DataVoice Partners with VHT to Offer Multichannel Callback Solutions
Posted 01/17/13
ARTICLE
Persistence pays off in unemployment benefits process
Posted 01/15/13
PRESS RELEASE
Hitting the Wall: Brands Miss Opportunities Online
Posted 01/10/13
BLOG
Customer Experience Strategies for Retailers Ready To Fight Back
Posted 01/07/13
