Product Training

The Virtual Hold Training Team educates and empowers Virtual Hold users with the knowledge they need to get the most out of their Virtual Hold solution. No matter who you are or what your role with Virtual Hold is, we can provide training to fit your needs.

Product Training is deliverable online, onsite, and in Akron, OH at VHT head-quarters.

Administration Training

Designed for those who need to modify the caller experience, tune the solution to meet business needs and evaluate the system performance using real-time statistics and historical reports.

Maintenance Training

Designed for those who need to maintain the Virtual Hold solution and diagnose technical issues by providing and in-depth look at Virtual Hold's system-level settings, architecture, logs and historical databases.