FOR IMMEDIATE RELEASE

Virtual Hold President Mark Williams Named NEOSA Best Tech Leader for Mid-Size Company

Akron, OH – May 29, 2008 – The Northeast Ohio Software Association (NEOSA) recently honored Mark Williams, president and founder of Virtual Hold Technology, LLC (VHT), as Best Tech Leader for mid-size companies. This award recognizes leaders who have demonstrated growth in their company, a vision for the future, and positive contributions to the tech industry.

"NEOSA shares our goal of promoting hi-tech in Northeast Ohio, so it is an honor to be recognized by them," Williams said.

According to Williams, the key to building a successful company is to find the right people and provide them with the tools necessary to achieve the shared mission and vision of VHT.

"We are committed to creating an environment of open communication where employees feel empowered to set and contribute to the goals of the company," he said. "It's vital that employees view Virtual Hold Technology as their company too."

The NEOSA Best of Tech Awards recognize area companies, leaders, products, and services for the most innovative companies in the region. For more information on NEOSA, visit www.neosa.org.

About Virtual Hold Technology

Virtual Hold Technology (VHT) is the leading developer of virtual queuing solutions for Fortune 1000 clients. Since its inception in 1995, VHT's patented, award-winning virtual queuing technology has provided return call solutions focused on enhancing the customer experience for financial services, energy/utility, insurance, telecommunications, cable, wireless, and retail corporations such as IBM, Bank of America, T-Mobile, Aflac, AT&T, Banco Popular, Verizon, Pacific Gas and Electric Company, Time Warner Cable, and AVON. To learn how Virtual Hold virtual queuing solutions can help increase customer satisfaction and reduce contact center costs, visit www.virtualhold.com or call 877-886-8187.

To experience a demonstration of a Virtual Hold call, dial 1-888-412-2214 (or 330-670-2214).

Contact Info: Adrienna M. Frazer

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