Offer your customers
the option to speak with
you when it’s more
convenient for them.

Rendezvous
When ‘call me later’ is better than
‘in a few minutes…’

Sometimes, a callback in just a few minutes isn’t the most convenient option for your customers. So offer them the opportunity to schedule an appointment to speak with you at a time that’s better for the both of you. Virtual Hold Rendezvous™ makes your virtual queuing solution even more customer-centric by educating and empowering your customers with respectful options.

Using the web-based EyeQueue management system, your workforce management  team can set business hours and identify the best times for Rendezvous callbacks. Features like Date Book, After Hours, and Fast Forward empower your customers to choose the best times for them to receive their callbacks.